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Cumulus Coffee

Get your machine up and running, find maintenance FAQs, and much more.

Help Center | Cumulus Coffee

What is included in the box?

What are the Machine specs?

How many drinks can the machine make before needing to refill the water tank?

Can I make hot coffee with the Cumulus Machine?

Do I need and external nitrogen source to use the machine?

Does the machine require a water line?

Are the capsules recyclable?

Do the drinks emerge pre-chilled?

How long does it take for the water to cool in the machine?

What drinks does the Cumulus Machine make?

What is the size of each pour for the three brews?

Cumulus Machine Maintenance and Cleaning

Machine

What is the nutritional value of the Cumulus Capsules?

Do the capsules have an expiration date?

Do the cumulus Capsules contain allergens?

Can I use other capsules in the Cumulus Machine?

What is the caffeine content of a Cumulus coffee capsule?

How does a Cumulus subscription work?

How do I start a coffee subscription with Cumulus?

When will I be charged for my subscription?

Is the Cumulus subscription only for coffee?

Can I subscribe to coffee bundles?

Can I subscribe to accessories, syrups, and maintenance items?

How do I update or manage my subscription?

Can I update or change my subscription at any time?

Can I reactivate a canceled subscription?

Can I cancel my subscription at any time?

Subscription

Where can I receive updates on the status of my order?

Do you ship internationally?

Do you ship to PO and APO boxes?

Does Cumulus offer Free shipping?

How do I track my order?

Is it possible to modify or cancel my order?

What is Cumulus's return policy?

What is the Cumulus device warranty

How do I make a warranty Claim?

When will I receive my order?

Shipping, Warranty & Refunds

Setup Video and Instructions

Cumulus Coffee Use & Care Guide

Setup

How do I maintain my Cumulus Machine?

What is a Purge Cycle and how do I start it?

What is a Cleaning Cycle and how do I start it?

How do I change the water filter?

Troubleshooting: Low Beverage Volume or Flat Nitro Pour

Troubleshooting: Capsule Holder Will Not Open

Troubleshooting: Machine Continues Dispensing Water After Brewing

Troubleshooting: Green Light Around Brew Button

Troubleshooting: Orange Light Around Brew Button

Troubleshooting: Yellow Alert Light

Troubleshooting: Coffee Has Sour Taste

Maintenance & Troubleshooting

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Maintenance & Troubleshooting